Jeanne's position as Guild Hall leader is based solely on social skills rather than her magical ability, as she cannot even perform a simple Detect Life spell. Because of this, she keeps a spell book with notes on how to perform spells in her desk. The guildmembers do not have much respect for her due to her lack of knowledge in magic, and will often pull practical jokes on her.
When asked about by other members of the guild, they will explain why they disagree with Jeanne being the Guild Hall leader. Volanaro especially will express strong disdain, saying that the only reason she has kept her position is because of her influence on the right high-ranking members of the Mages Guild, including Raminus Polus.
For the recommendation, she will need a Detect Life spell in order to find one of her guildmembers after he suddenly disappeared. She enlists the Hero's help.