She may be found inside The White Hall in Dawnstar. She can also be seen outside Silus Vesuius' house arguing with Silus when the Dragonborn is about to begin the quest Pieces of the Past. She advises the Dragonborn against entering his house.
Madena reveals she is a veteran of the Great War between the Empire and the Aldmeri Dominion, and she recounts what she witnessed. She disapproved of using magic to kill young Elven men and women; she vowed never to use magic for destruction, but only to assist the people of Dawnstar.
- She will send hired thugs in response to theft.
- She shares some similarities with Falkreath's priest of Arkay, Runil: Both were in the Great War, both killed many of the other side with magic and regretted it later, and both quit because of this.