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Taking Care of Business

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Taking Care of Business is a quest available in The Elder Scrolls V: Skyrim. This is the second quest pertaining to the Thieves Guild, acquired from Brynjolf.



The RatwayEdit

The Ratway's entrance is located on the lower levels of Riften. Once inside, there will be two bandits, Drahff and Hewnon Black-Skeever. After they are dealt with, the Dragonborn will enter into a room. They must either pick the lock on the door to the left or take the path to the right. The Ragged Flagon can be entered after continuing down the path; Brynjolf can be found conversing at the bar here.

He will instruct the Dragonborn to collect debts from three business owners in Riften. If one chooses to ask Brynjolf for advice, he will suggest some alternative ways to collect the debt. Exit the Ragged Flagon by the front door, then go through the second archway on the right wall. Pull the lever to drop the draw bridge across the gap and follow the path to exit The Ratway.

Collecting the DebtEdit

The Dragonborn may collect the debts in any order, but will quickly discover that none of the business owners are willing to pay up; the Dragonborn may opt to brawl the owner for the money, or negotiate a more peaceful solution using Brynjolf's advice. Additionally, the final business owner may hear about the Dragonborn's activities in advance and decide to pay off their debt immediately, without conflict.

Keerava's debt in The Bee and BarbEdit

Keerava is the female Argonian behind the counter at The Bee and Barb. Bringing up her debt to her will result in her becoming upset, telling the Dragonborn to go away, and that Brynjolf will not getting anything; the Dragonborn may leave the conversation or choose to brawl her. Talking to Talen-Jei, a male Argonian and Keerava's lover, will reveal information about Keerava's family's farm in Morrowind. Going back to Keerava and threatening to visit the farm will convince her to pay the owed gold.

Bersi Honey-Hand's debt in The Pawned PrawnEdit

Upon entering the Pawned Prawn, one will be greeted by Bersi Honey-Hand. Talking to him and bringing up his debt will result in him becoming defensive. One can choose to either walk away from the conversation brawl him for the gold. If one chooses to walk away, they can then destroy Bersi's Dwarven Urn under the window. After it is destroyed, he will agree to pay.

Haelga's debt in Haelga's BunkhouseEdit

Upon entering Haelga's Bunkhouse, the Dragonborn will be rudely greeted. Speaking to Haelga and bringing up her debt will make her angry. The Dragonborn can either walk away or brawl her. If one chooses to walk away, Haelga respond by saying that she will not pay. To solve this, in the right corner is a statue of Dibella, the goddess which Haelga devoutly worships. Stealing and presenting the statue to her will result in Haelga begging the Dragonborn to not damage the statue and agreeing to pay. The Dragonborn can also commit a crime that forces them to go to jail, and talk to her afterwords. She will ask the Dragonborn to stop committing crimes and will agree to pay.

Getting back to BrynjolfEdit

Once the debts have been collected, return to Brynjolf in The Ragged Flagon. He will invite the Dragonborn to follow him to the cistern, where the Guildmaster, Mercer Frey, will give the next quest, "Loud and Clear," and welcome the Dragonborn to the guild.


After completing the quest and accepting the follow up, "Loud and Clear," a few perks are gained:

  • Membership into the Thieves Guild.
  • Speak with Tonilia in the Ragged Flagon to receive the Thieves Guild Armor.
  • Tonilia becomes available as a Fence.
  • If one collects from Haelga last, her unique Statue of Dibella can be stolen again. It will no longer be marked as a quest item, so it can freely be stored or sold.


Taking Care of Business - TG01
IDJournal Entry
10Brynjolf has promised me more work if I'm able to locate him at a tavern called the Ragged Flagon. Judging from the dangerous nature of its location, it seems as though he's having me perform some type of initiation, but I can't be certain.
  • Objective: Locate Brynjolf at the Ragged Flagon
20After successfully locating the Ragged Flagon, Brynjolf has given me a new assignment. Three business owners in Riften are proving to be a thorn in his side and I'm supposed to teach them the error of their ways. I should speak to Brynjolf about these townspeople in the event that they prove to be as stubborn as I'm expecting them to be.
  • Objective 20: Collect Keerava's debt
  • Objective 21 (Optional) Use Talon-Jei to get to Keerava
  • Objective 30: Collect Bersi Honey-Hand's debt
  • Objective 31 (Optional) Smash Bersi's prized Dwarven Urn
  • Objective 40: Collect Haelga's debt
  • Objective 41 (Optional) Steal Haelga's Statue of Dibella
  • Objective: Return to Brynjolf
200I've dealt with the three troublesome business owners in Riften as Brynjolf had specified. Perhaps now that I've proven my worth to Brynjolf, I can discover more about this mysterious organization that he represents.
  • Quest complete


This section contains bugs related to Taking Care of Business. Before adding a bug to this list, consider the following:

  1. Please reload an old save to confirm if the bug is still happening.
  2. If the bug is still occurring, please post the bug report with the appropriate system template  360  / XB1  ,  PS3  / PS4  ,  PC  / MAC  , depending on which platform(s) the bug has been encountered on.
  3. Be descriptive when listing the bug and fixes, but avoid having conversations in the description and/or using first-person-anecdotes: such discussions belong on the appropriate forum board.


Start a Discussion Discussions about Taking Care of Business

  • Haelga

    5 messages
    • You could probably reload your save but not many people wants to do that. You cant do anything. But if you play on PC there are some commands...
    • If you're on pc and reviving her doesn't work than use the complete quest command.
  • Early Death of Characters

    3 messages
    • Probably only if you're on PC. I don't suppose you can just steal the Dibella Statue, loot the 100 {{G}} from her body, and return...
    • can you explain the quest? im having trouble helping you because i dont remember all the quest.