Elder Scrolls

The White Phial (Quest)

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For other uses, see The White Phial.
The White Phial is a quest available in The Elder Scrolls V: Skyrim.

Nurelion, a dying Altmer alchemist, is the owner of The White Phial, the Windhelm apothecary shop that bears the name of a magical phial that he has spent much of his life in search of.


He explains to the Dragonborn that the White Phial is a magical vessel made from Unmelting Snow gathered at the Throat of the World and that it purifies, amplifies and refills any liquid placed within it; the ultimate embodiment of Alchemy itself.

He has finally discovered its location but is too old and sickly to retrieve it on his own. He now must reluctantly seek the aid of the Dragonborn in his quest to recover it.


  1. Retrieve the White Phial
  2. Bring the Phial to Nurelion
  3. Speak to Quintus Navale


Upon accepting the quest from Nurelion, he will produce Nurelion's Mixture to help gain access to the phial. It is learned that the Forsaken Cave is the final resting place of his coveted phial and that the cave is located west of Windhelm.

Forsaken CaveEdit

Ancient Bowl Nurelion's Mixture

The ancient bowl after Nurelion's mixture is poured.

The cave is primarily populated with Draugr. In fact, it is more of a Nordic crypt than a cave. Continuing through the cave and into the Forsaken Crypt, the Dragonborn will encounter an ancient bowl. Activating the bowl will cause Nurelion's Mixture to be poured and will open a door to the burial chamber of Curalmil, a strong Draugr Overlord or even a Dragon Priest, as well as a small cadre of his minions. They are the final guardians of the White Phial. Continuing on, there will be a Word Wall for the Marked for Death shout.

Finding the PhialEdit

An ancient bowl placed atop a pedestal will be encountered after continuing through the passage directly beneath the word wall. Filling it with Nurelion's Mixture will reveal the doorway into the sanctum of the White Phial. Displayed prominently in the room is the Phial along with a number of various alchemical reagents and an Alchemy Lab. However, upon closer inspection, the Phial has unfortunately been damaged.

Returning with the PhialEdit

Upon returning to his shop in Windhelm, Nurelion is heard complaining somewhere as usual, not in a good mood and perhaps having become even sicker than before. Upon inspecting the phial, he is livid that the phial is cracked and vociferates at having sent such a clumsy adventurer to retrieve his life's ambition. He then backs off after realizing the power and intelligence that would be needed to damage such an item, which is surely not the present case. With his lifetime dream broken, he is crushed and only manages to reward the Dovahkiin with a lousy five septims.

Nurelion's apprentice, Quintus Navale, is much more sympathetic to the ordeal of actually retrieving the phial from such a dangerous place, he explains that Nurelion isn't well and parts with a more reasonable reward of 500 Septims.


Some time later, after completing the quest "The Throat of the World", Quintus will send a letter via a courier regarding the White Phial. After reading the letter, the follow up quest will begin: "Repairing the Phial".


Journal Entry

The alchemist of Windhelm, Nurelion, has asked me to find the legendary White Phial for him.

  • Objective: Retrieve the White Phial
  • Objective: Bring the Phial to Nurelion
  • Objective: Speak to Quintus

I retrieved the White Phial for Nurelion, but it was damaged beyond repair. His assistant, Quintus, still paid me my reward, though.

  • Quest complete


This section contains bugs related to The White Phial (Quest). Before adding a bug to this list, consider the following:

  1. Please reload an old save to confirm if the bug is still happening.
  2. If the bug is still occurring, please post the bug report with the appropriate system template  360  / XB1  ,  PS3  / PS4  ,  PC  / MAC  , depending on which platform(s) the bug has been encountered on.
  3. Be descriptive when listing the bug and fixes, but avoid having conversations in the description and/or using first-person-anecdotes: such discussions belong on the appropriate forum board.
  •  PC   If a Thieves Guild dynamic quest specifies The White Phial as a quest target and you trespass into the shop in the middle of the night, the scripted conversation between Nurelion and Quintus Navale about finding The White Phial will be interrupted. They will both then say "You're not supposed to be here." repeatedly, even if you return during the day. This both stops you from starting the quest and stops you from buying anything from the shop.
    •  PC(Fix)   This problem can be fixed by teleporting Nurelion to you - open Console Commands, click on Nurelion, walk outside, open the console again and type in player moveto This will allow you to talk to both Nurelion and Quintus Navale properly again, allow you to start the quest, and buy/sell at the store.
  •  PC   360   PS3   The Phial can disappear if the dungeon is left without taking it.
  • At the completion of the quest, even when "asleep and dying" on his bed, Nurelion continues his standard dialogue about not liking loiterers and those who gawk at his goods.
    • It is possible to receive double the amount that Quintus gives as a reward. Often when the initial dialogue with Nurelion is finished too quickly (without exiting during the middle of the dialogue), he will repeat the same dialogue if the second dialogue is not exited, which would result in a duplication of the 500 gold reward.
    • While gathering the ingredients for the next part of the quest, after looting the heart off the body, even though it is in inventory, the quest may still say that the heart has yet to be obtained off of the man. This makes it impossible to complete the quest.

Start a Discussion Discussions about The White Phial (Quest)

  • Can't start the quest

    4 messages
    • If that doesn't work, you can always reload a previous save, or waiting three days and then trying again.
    • Try doing another quest. Sometimes that helps set the game back to ''default'' mode better then just waiting. This ...
  • Quest breaking?

    2 messages
    • I cleared Forsaken Cave without the quest and didn't take the phial. Did I break the quest? I cleared it to max out my Marked for Death.
    • The bugs list does say if you leave the dungeon without tak...

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