Tova Shatter-Shield is a female Nord and the matron to Clan Shatter-Shield in Windhelm. Her husband is Torbjorn Shatter-Shield. Tova had two twin daughters, Nilsine Shatter-Shield and Friga Shatter-Shield (deceased). Due to her daughter's death, she drinks heavily.
She can usually be found at the market in the southwest Stone Quarter, Candlehearth Hall, or walking nearby. At night, she heads to the House of Clan Shatter-Shield.
Muiri, the ex-lover of Alain Dufont, knew Tova and the other Shatter-Shields very well. After Friga's death, Muiri visited the family to share their grieving. During the visit, Muiri met Alain, a bandit, who exploited Muiri's affections to get closer to the Shatter-Shields and their wealth. Succeeding in robbing them, Alain fled, pushing the blame on Muiri and destroying her relationship with the Shatter-Shields.
If the Dragonborn assassinates Nilsine for Muiri, in "Mourning Never Comes", Tova commits suicide. She and her suicide note can be found on the floor upstairs in the House of Clan Shatter-Shield. Her body can be looted for the key to Hjerim.
- If Tova committed suicide, looting the key to Hjerim from her body may not activate the quest chain Blood on the Ice.
- Tova's body (after suicide) may disappear.
- The Elder Scrolls V: Skyrim (First appearance)